The 90-Day Ecommerce Turnaround Program
We're specialists in turning around and growing stuck or struggling ecommerce businesses.
And because that's what we do best, you get a hands-on, tailored program designed to help you overcome current cashflow, sales and profit challenges.
We'll work with you to implement proven strategies and tactics, providing expert guidance every step of the way to get your business back on track and ready to scale.
It starts with identifying the hidden leaks in your business, fixing the drains on your cashflow, and rebuilding your profitability step by step. No more guesswork, no more hoping that the next 'silver bullet' will magically fix your business.
Together, we’ll tackle the challenges head-on, transforming worry into action and uncertainty into results.
"Gary talked us through so many basic things we were missing, which once we put in place, we felt like why hadn't we been doing that before! He took so much care with our company, and worked with me and my team to implement his advice so we could really understand what we were doing. Highly recommend!"
Ade Hassan MBE, Nubian Skin
★★★★★
If you answer yes to any of the following questions, this could be for you:
- Your business has been going for a few years but now doesn’t make any money.
- Sales have flatlined, and you can't seem to make any progress.
- You want to get to the next level but need help.
- You keep having the same problems every month or year.
- Your business makes little or no profit.
- Costs just keep increasing but sales don’t.
- You're have issues with cashflow or debt.
- You're struggling to find direction or know what to do next.
"Highly recommend having a chat with Gary Baker. A wealth of knowledge!"
Gemma Stuart, Gutsy Health
★★★★★
The 90-Day Program Outline
The program follows 4 distinct phases over 90 days, aimed at firstly putting out any urgent fires, then rebuilding your sales, profit and cashflow to get it back on track and growing again.
Phase 1: Rapid Diagnosis (Week 1-2)
1) Business Audit: Full review of financials, operations and key metrics.
2) Immediate Action Steps: Triage any urgent fires (e.g. upcoming expenses, supply chain issues, creditors etc).
3) Implement Analysis Tools (e.g. Cashflow forecast, daily KPI's, user recordings, surveys)
Phase 2: Strategic Roadmap (Week 3-4)
4) Turnaround Blueprint: Create detailed turnaround plan for Phase 3.
5) Prioritised Task List: Tackle the biggest impact areas first.
6) Implement Low-Hanging Fruit Fixes (e.g. cut costs, discounting, shipping costs, returns, email campaigns, ad campaigns, supplier terms).
Phase 3: Implementation & Optimisation (Week 5-12)
7) Hands-On Support: Working with you and your team to deliver improvements and changes via the Turnaround Blueprint.
8) Weekly Check-Ins: Track KPIs and adjust strategies as needed. Resolve current issues and identify potential upcoming obstacles.
9) Execute Larger-Scale Changes (e.g. product selection, returns strategies, pricing, staffing, ad campaigns, product margins, fix operations, CRO).
10) Improve Retention Strategies (email flows, loyalty programs etc).
Phase 4: Stabilisation & Next Steps (Week 13)
11) Exit the Crisis: Ensure the business is no longer “bleeding.”
12) Plan Growth Strategy: Transition from “turnaround” to “scale-up.”
13) Plan Potential Expansions (new marketplaces, products, sales funnels).
14) Final fine-tuning across all channels, document new processes.
15) Hand-over or training for internal team.
90
20+
Years of experience
Day Program
"Gary's knowledge and analytical approach to e-commerce is immense. He works on the small details that drive profitability with processes, systems & KPI's that many haven't thought of or use."
Paul Bradley, Retail X
★★★★★
Why is this different?
We know how it is. Maybe you’ve tried hiring agencies or quick-fix gurus that overpromised and underdelivered. Or you’re worried you'll burn through cash on yet another 'expert' who doesn’t move the needle. That's why everything we do is done together with you, and built around transparent data, clear milestones, and measurable outcomes, so you know exactly where your investment is going, and why.
So if you're tired of watching your store's ROI drop and need a clear path back to profitable growth, and a lot less stress, book in a free 20-minute consultation. We'll walk through the challenges you're facing and see what we can do to get you back on track, before it’s too late.
"I've met a LOT of e-commerce founders that are stuck. They usually are looking to either a) work out how to scale into a proper business without burning through cash because investment has dried up... b) exit... or c) just have had enough and need a way out. Whichever situation you find yourself in, Gary is a great person to speak to."
Matt Lane - Business Investor, Former MD PerfectDraft & BeerBods.
A lot of ecommerce businesses hit a wall with their sales, or find themselves struggling with cashflow and knowing what to do to fix it and scale. We help them turn this around and get the growth and profit they want.